Head of Customer Engineering, Data Analytics, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- 5 years of experience leading teams in a technical customer-facing role within sales engineering as a manager or manager of managers.
- Experience selling data analytics technology stack.
- Ability to travel up to 25% of the time as required.
Preferred qualifications:
- Experience working with and managing partners in complex implementation projects including global system integrators and packaged software vendors.
- Experience leadership in scaling sales engineering organizations, including in new market builds.
- Experience working with product teams with an understanding of how to embed our technology into their product set.
- Experience managing teams focused on C-level engagements coupled with scale and growth opportunities.
- Experience engaging and influencing executive stakeholders at C-level as a business advisor and thought leader in Data Analytics.
- Familiarity with Google Cloud and Google Cloud DA offerings.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.As a Head of Data Analytics Customer Engineering (CE), Industries for North America, you will grow our North America Data and AI Industries business. You will be responsible for the leadership and development of Data Analytics (DA), Customer Engineering teams. You will be as a subject matter expert responsible for working alongside our customers to provide trusted technical and solution engineering guidance to accelerate workload conversion, business growth, and remove technical impediments.
Responsibilities
- Lead a fast-paced team of specialized Customer Engineering (CE) Managers to build growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes.
- Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends related to Data Analytics. Be a key contributor to the Data Analytics go-to-market North America Customer Engineering leadership team.
- Partner with Google Cloud business leadership to define the technical go-to-market strategy and execution plan for the team's book of business. Determine alignment, coverage and staffing needs across business opportunities.
- Lead workload and opportunity review meetings with sales and CE teams, and achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
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