Head of Sales Performance and Innovation, GCS
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This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA.Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience in management consulting, product management and strategy, or analytics in a technology company.
- 5 years of experience with data analysis and data tools (e.g., SQL, MySQL,Tableau, etc.).
- 5 years of experience in people management.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Applied Science, or a related field.
- 10 years of experience working with systems design and product design.
- Experience implementing technical solutions, driving strategy across multiple products, and managing the product development lifecycle.
- Experience with data-driven analysis, reporting, data-driven decision-making, and success measurement.
- Experience managing multiple projects at a time, with the ability to engage with technical and non-technical audiences and executive leadership.
- Ability to lead cross-functional alignment sessions with leadership, manage conflicting stakeholders, and drive conflict resolution.
About the job
The GCS Revenue Strategy & Operations (RSO) organization provides business critical analytical insights, ensures cross-functional alignment of goals and execution, and helps teams to drive global initiatives forward. RSO is the global team within Google Customer Solutions (GCS) that makes sure Google's complex and ever-evolving business runs smoothly and scales. Experts in leading process improvements and consistency, team members are analytical and strategic with a pragmatic sense of how to get things done. We develop large-scale initiatives to deliver customer success and set high-level goals to improve productivity.
Within RSO, the GPL team’s mission is to empower GCS to grow customers globally by delivering solutions through technology and operational excellence. We do this by partnering closely and building trust with GCS business and technology teams, and delivering excellent products/solutions for our users. We are laser focused on aligning the highest-level company priorities with strong day-to-day operations, and helping evolve early stage ideas into future feature initiatives.
If you are naturally curious, a strategic thinker, passionate about managing high performing teams, and excited to incubate the next wave of transformative AI applications, this role is for you.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $224,000-$315,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Lead a team to deliver reporting and insights focused on driving sales performance improvements, continuously prioritizing, productionizing, and delivering insights based on the latest seller needs.
- Drive the data strategy and infrastructure that allows RSO to build out reporting, insights, and analytics in the most efficient manner.
- Incubate the next wave of transformative AI applications for Google Customer Solutions.
- Partner directly with senior stakeholders across engineering, product, and sales teams to deeply understand user pain points, form business requirements, and prioritize solutions to influence the direction of sales facing insights and reporting.
- Play a key role in training development and larger deployments globally to ensure proper activation of our solutions.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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