Business Solutions Lead, Tools and Infrastructure
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Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, Computer Information Systems, Business Administration, Economics, or a related field or equivalent practical experience.
- 5 years of experience in a program management role working with technical cross-functional projects (e.g., planning, execution, estimation, risk management, and stakeholder management).
- 3 years of experience as a key contributor in building enterprise-class, cross-functional systems through the entire Software Development Life-cycle (SDLC).
Preferred qualifications:
- Experience managing technology projects or programs, encompassing planning, execution, and stakeholder communication.
- Experience with Demand Planning tools (e.g., Anaplan), CRM systems (e.g., Salesforce), and Data and Analytics tools (e.g., Tableau, BigQuery, Looker).
- Familiarity with sales processes (like lead-to-cash, opportunity management, forecasting, territory management) is preferred.
- Ability to manage relationships and expectations effectively with business stakeholders, especially within Sales or Go-To-Market functions.
- Ability to gather, analyze, and document complex business requirements, translating them into functional system designs.
- Excellent program/process management skills, with the ability to drive process and systems transformation within Sales organizations.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.Responsibilities
- Partner closely with Sales leadership, Sales Operations, and end-users to deeply understand their processes, challenges, and strategic objectives.
- Facilitate requirements gathering sessions, workshops, and interviews to elicit, analyze, and document detailed business and functional requirements for sales technology solutions.
- Manage the life-cycle of sales technology projects, including scope definition, planning, resource coordination, risk management, and execution, adhering to SDLC methodologies (Agile/Waterfall).
- Translate business requirements into clear system designs, process flows, and technical specifications for engineering teams.
- Drive the implementation, configuration, and testing of new systems, features, and integrations within the sales technology stack.
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