Head of Product and Learning Analytics
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in analytics, strategy, or a related field.
- 3 years of experience in a people management role, including setting priorities, aligning resources, and ensuring execution.
- Experience communicating with executive-level stakeholders.
Preferred qualifications:
- MBA or Master's degree.
- Exceptional written/verbal communication and people skills, with experience interacting with senior executives.
- Deep knowledge of Google's Ads products, sales teams, or service operations, and the competitive landscape.
- Ability to attract, retain, and cultivate high-caliber talent in a fast-paced environment.
- Proven ability to deliver impactful insights and drive operational excellence.
- A track record of strategic thinking, creative problem-solving, and leading operational initiatives.
About the job
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic, and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers, and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
The Product & Learning Analytics team provides the critical insights that define our product and Go-to-Market strategy for SMB businesses. Our team helps influence the development of our products and creates scalable data solutions that empower our internal and customer-facing teams.
As the Head of Product & Learning Analytics, you will lead the analytical agenda that shapes our mid- to long-term product GTM plans. You will navigate complex, ambiguous business and product challenges to drive long-term success. You will drive improvements across customer segmentation, product prioritization, sales strategy, and business growth. To accomplish this, you will build and lead a high-performing team of pragmatic, results-oriented analysts and engage with leaders across the organization to influence critical outcomes.
The US base salary range for this full-time position is $180,000-$267,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Partner with senior leadership to define the analytical strategy and provide data-driven solutions for complex business challenges.
- Hire, coach, and grow a high-performing team of talent.
- Deliver high-quality, actionable analytical support to key partner teams, including GCS and GBO, to inform and influence business decisions.
- Identify recurring data needs across the organization and lead the team to build elegant, scalable data solutions to increase efficiency and impact.
- Leverage Google's technology to drive innovation in the team's analytical work.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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