Network Engineer, Messaging - Boulder
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Minimum qualifications:
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
- 1 year of experience designing, building, and operating Wi-Fi networks.
- Experience in API development and management.
Preferred qualifications:
- Experience in messaging network engineering and operations.
- Experience in operational processes, including incident management, change management, performance management, and postmortem analysis.
- Ability to communicate technical concepts to both technical and non-technical audiences.
- Knowledge of the SMS Messaging Wholesale/Retail Industry.
About the job
Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.
The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.
The application window will be open until at least May 14, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
The US base salary range for this full-time position is $113,000-$161,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Maintain Google's messaging infrastructure to ensure high operational efficiency and reliability. Proactively identify and implement improvements to optimize system performance and scalability.
- Review, troubleshoot, and resolve messaging platform issues within defined Service Level Agreements (SLAs) and Objectives (SLOs).
- Provide technical supervision and guidance to the internal Network Operations Center (NOC). Interact with messaging partners to provide product knowledge, escalate issues, and conduct performance-related discussions.
- Participate in the design and implementation of next-generation messaging technologies. Identify and recommend future operational and technical capabilities to enhance the scale and performance of Google Telephony and Messaging.
- Utilize problem-solving skills to diagnose and resolve messaging platform issues. Debug and troubleshoot client issues, providing clear and concise solutions.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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