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Senior Service Strategy Activation Lead

GoogleGurugram, Haryana, India; Hyderabad, Telangana, India
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in program or project management, or managing cross-functional or cross-team projects.

Preferred qualifications:

  • Certification in Program Management.
  • Experience in managing cross-functional or cross-team projects.
  • Experience in stakeholder management.
  • Ability to identify, collect, and analyze data to help selection making.
  • Excellent communication skills for executive audiences to present information through presentations.

About the job

People Experience (PX) is the team at Google that delivers hire-to-retire experiences for Google employees. We deliver end-to-end global Human Resource (HR) processes. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence, and Google employees and Market-level HR support.

In this role, you will be focused on transforming Google's People Operations service delivery. You will drive initiatives like Artificial Intelligence (AI)-powered transformations, Service Delivery Transformation through intelligent operations and measurement frameworks.

Responsibilities

  • Manage the service model design strategy by data-motivated analysis and problem structuring. Advocate the Google employees and People Operations (POps) teams, build measurement frameworks to uncover unmet needs across the service journey.
  • Develop business cases with return on investments, impact assessments, and resource requirements to secure executive buy-in for service projects.
  • Collaborate with product and technical teams to prioritize initiatives on technology roadmaps, ensuring development and implementation of service capabilities.
  • Lead cross-functional project teams to drive projects.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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