External Communications Manager (English, Indonesian)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in public relations or media relations either in-house or agency.
- Ability to communicate in English and Indonesian fluently to support client relationship management in this region.
Preferred qualifications:
- Experience with AI tools and ability to use AI to drive productivity, creativity, and innovation.
- Experience piloting new technologies or workflows and ability to navigate ambiguity and adapting to a fluid digital landscape.
- Understanding how to prompt and refine AI outputs to draft content frameworks, conduct landscape research, or summarize documents.
- Ability to build media relationships and shaping stories that drive conversations and understanding of the regional media environment.
- Ability to collaborate and build relationships with stakeholders across different departments and to work on multiple priorities, managing budgets, and building relationships with multiple key stakeholders.
About the job
As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.
We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.Responsibilities
- Represent the business as a spokesperson. Gather, and draft responses to editorial inquiries, utilizing AI tools to collate background information and sentiment analysis to inform your approach.
- Create clear, concise, and differentiated communications plans and materials (emails, pitches, social copy). Use technology to improve the localization process.
- Track and analyze the impact of communication efforts. Move beyond basic metrics by utilizing AI-driven insights to analyze sentiment, predict trends, and refine communication strategies based on real-time data.
- Work with country teams to secure coverage for major initiatives. Act as a daily product expert, helping teams communicate user benefits and respond to issues and escalations with speed and accuracy.
- Integrate generative tools into your daily workflow to enhance creativity, improve operational efficiency (e.g., drafting, translating, formatting), and drive data-backed storytelling, while upholding Google’s AI Principles.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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