Senior Customer Engineer, National Security, Google Public Sector
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- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience with security concepts such as encryption, identity management, and access control.
- Ability to travel domestically and internationally 10% of the time as required.
- Must possess an active Top Secret/SCI security clearance.
Preferred qualifications:
- Experience with software and cloud based compliance requirements, such as Federal Risk and Authorization Management Program (FedRAMP) and Cybersecurity Maturity Model Certification (CMMC).
- Experience in migrating applications and services to cloud platforms.
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
- Experience prospecting, building, and maintaining customer relationships from scratch, with excitement for building Greenfield territories in government accounts.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.As a Customer Engineer in the federal public sector space, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Responsibilities
- Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
- Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
- Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
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