Customer Solutions Consultant, Data Analytics, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with "Big Data" technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
- Experience working with customer requirements, including breaking them down and designing corresponding technical architectures.
Preferred qualifications:
- Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, competitive dynamics and customer buying behavior.
- Experience in delivery of business analytics use cases within the banking or telco industry, from requirements gathering and solution design to implementation and insights generation.
- Experience with architecture design, implementing, tuning, schema design and query of and distributed systems.
- Experience in building machine learning solutions and leveraging Machine Learning (ML) architectures (e.g., deep learning, load shedding and traffic management, convolutional networks).
- Ability to communicate in Thai fluently to support client relationships in this region.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Solutions Consultant, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data lifecycle. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have technical, communication and organizational skills.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities related, understand customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle.
- Share data analytics to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Prepare and deliver sales messaging in an effort to highlight the Google Cloud value proposition, using techniques such as whiteboard and slide presentations, product demonstrations, white papers and RFI responses.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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