Technical Account Manager, Play Partnerships, Global Business Consulting
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Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, a related technical field or equivalent practical experience.
- 5 years of experience in system design or in one programming language (e.g., Java, C++, Python, etc.).
- 5 years of experience in technical troubleshooting, and managing internal/external partners or customers.
- 5 years of experience in a partner-facing role, supporting partner needs, managing executive stakeholders, driving partner technical implementations and adoptions.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 8 years of experience in managing projects and working with analytics, software coding, or customer-side web technologies.
- Experience in translating business requirements into technical solutions with excellent communication, presentation, problem solving and management skills.
- Experience with programming in Java, Kotlin, C++, REST APIs or SQL.
- Experience in developing mobile apps or games.
- Experienced in the commerce industry with the knowledge of billing/payment systems.
About the job
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
The Global Business Consulting (GBC) team identifies partner growth and improvement via technical integration and product adoption. Within GBC, Technical Account Managers (TAMs) are technical consultants and relationship managers, deeply understanding a partner's business and technical needs.
In this role, you will use technical and partner skills to help build successful mobile apps and games on Google Play/Android. You will own relationships with executive technical leaders, understand their business needs, and translate them into technical requirements and solutions. You will consult internally, applying technical knowledge to translate business needs into technical solutions. You will also use relationship skills, technical credibility, and partnership insights to mobilize internal resources (e.g., analysts, specialists, product management, engineering, support) to deliver excellent partner care.
Responsibilities
- Provide technical guidance, timelines, milestones and best practices to mobile app and game developers to accelerate and de-risk product adoption.
- Create custom and repeatable solutions through partner requirements gathering and mapping, solution strategy formation, scoping, development and testing.
- Collaborate with product and engineering teams to validate product bugs and drive towards resolution.
- Engage partners in business growth opportunities enabled by new feature rollouts and technical optimizations.
- Develop best practices and assets based on learnings from partners engagements to help support and scale initiatives.
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