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Advertising Solutions Architect, gTech Ads, Large Customer Sales

GoogleSingapore

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • Experience in system design or reading code (e.g., Java, C++, Python, etc.).
  • Experience in troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

  • Experience in project or program management with the ability to work separately and manage multiple projects.
  • Experience in the advertising industry and technologies with App user acquisition, App analytics, App user retention.
  • Experience in building proof of concepts using web or scripting technologies (e.g., JavaScript, Python) and SQL.
  • Ability to learn technical concepts and communicate them to a non-technical audience.
  • Excellent collaboration skills for working with various groups (e.g., Business teams, Solution Engineers).

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

In this role, you will work with business teams and customers to understand their priorities and business objectives to architect technical solutions of the Google advertising ecosystem. You will drive executive-level customer interactions and discover problems. You will develop and apply the expertise of Google advertising products to solve customer marketing objectives. You will understand customer technical infrastructure and Google Products and Systems to design solutions that integrate with the customer ecosystem.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Engage with external clients and internal business stakeholders to identify customer business objectives and marketing objectives through consultative approach.
  • Lead client meetings to explore opportunities for Technical and Media engagements which help the customers achieve their business objectives.
  • Develop expertise of the Google Advertising Products, customer infrastructure and gTech Ads solutions offerings to consult on or architect technical and Media solutions to meet customer needs.
  • Lead multi-quarter projects by collaborating with cross functional internal and external teams to ultimately lead to customer wins and Google Ads business growth outcomes.
  • Lead planning and quarterly business reviews for LCS to plan and govern the progress on gTech Ads service delivery and business growth enablement.

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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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