International Growth Consultant, Google Customer Solutions (English, German)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience gathering and presenting technical and financial data to promote products, services, and solutions.
- Experience using the business life cycle to manage business.
- Ability to communicate in German and English fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in strategy consulting, in-house consulting, business development, or consultative sales.
- Experience in executive stakeholder management.
- Understanding of the digital marketing products and landscape.
- Ability to create strategies with imperfect information to deliver business goals.
- Ability to influence shared objectives.
- Excellent business acumen including problem solving with extensive quantitative analysis.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled
advertising solutions to help them grow in today's dynamic marketing
environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As an International Growth Consultant, you will focus on driving international business and global client growth. You will understand customer business needs and growth ambitions, leveraging sales expertise, problem-solving skills, and influence with key stakeholders. You will identify insights, deliver recommendations, and solve complex problems for major brands, startups, and scaleups. Collaboration, mentorship, and sharing expertise are central to success within this team environment.
In this role, you will have the autonomy and support to achieve business goals by collaborating with Google Customer Solutions (GCS) sellers. The goal is to educate and enable customers to utilize Google insights, technology and solutions, including AI, for rapid scaling and expansion. The impact of these consultants on customer growth is frequently highlighted in company performance reports.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Consult Google’s largest customers on how to successfully grow their international business by understanding customer objectives, building data-driven business recommendations, and shaping their expansion strategy across markets/verticals.
- Conceive of innovative ideas, approaches, and solutions to identify growth opportunities for customers and scale them.
- Provide end-to-end support to clients along their export journey, from market identification to in-market expertise including how to overcome key operational hurdles (e.g., payments, customer experience, logistics, localization).
- Be a strong team player, contributing to the positive and culture of the International Growth team and positively influencing your own development, and the development of those around you.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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