Principal Publisher Experience Specialist, Trust and Safety
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in data analytics, Trust and Safety, policy, cybersecurity, business strategy, or related fields.
- 8 years of experience in publisher sales, content generation, policy creation, program management, business strategy, or related fields.
Preferred qualifications:
- Master's degree or PhD, or equivalent practical experience.
- Experience in SQL, building dashboards, data collection/transformation, visualization, or experience in a scripting/programming language (e.g. Python).
- Experience with machine learning.
- Experience working with policy teams.
- Excellent communication skills, with the ability to articulate policy principles and guidelines for technical products to multiple cross-regional and cross-functional stakeholders or partners.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and a team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As a Publisher Experience Specialist, you will utilize your problem-solving skills to support safer business growth within our publisher ecosystem. You will collaborate closely with cross-functional teams to identify key opportunities and address potential risks. A key aspect of this role involves building and executing effective structures for new policy roll outs, ensuring smooth adoption and understanding.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Utilize various analytics tools and datasets to identify trends, patterns, and insights related to publisher performance, risk factors, and growth opportunities. Stay informed about the industry best practices and trends, identifying opportunities to improve existing processes and methodologies related to data analysis, risk mitigation, and policy roll out.
- Explore opportunities for responsible business growth within the publisher landscape through data analysis, cross functional collaboration and partner feedback. Analyze data to flag potential risks and areas for improvement within the publisher ecosystem.
- Prepare and deliver regular update reports on key metrics, identified risks, opportunities, and policy roll out progress to stakeholders.
- Improve transparency of Google’s policies, including rewrites of existing materials, including canned responses. Contribute to the development of standard-procedures for publisher engagement and support.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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