Search Ads 360 Specialist, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.
- 4 years of experience in a client-facing role working with partners across multiple levels.
Preferred qualifications:
- Experience with Search Ads 360 or a similar Search Engine Marketing (SEM) ad tech platform for campaign management and media optimization.
- Experience in driving new business or account management experience in online advertising, with a focus on Paid Search marketing.
- Ability to understand and absorb complex technical concepts and communicate them to a non-technical audience effectively.
- Demonstrated record of reaching and exceeding strategic targets and success working with cross-functional teams and building strong relationships across internal teams.
- Ability to communicate in Polish (or another European language) fluently to support client relationships in the EMEA region.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Meet business growth targets and optimize adoption and usage of Search Ads 360 across our customer portfolio.
- Act as the Google domain expert and chief point of contact for all things programmatic, especially as a product expert in Google Marketing Platforms and Search Ads 360. Develop, drive, and renew agency partnerships across the organization from account teams to C-level stakeholders.
- Scope and understand client business needs and challenges. Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.
- Use key optimization levers, like automation and attribution, to drive performance against our client’s desired customer business outcomes.
- Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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