Technical Solutions Consultant
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java, C++, Python).
Preferred qualifications:
- Experience working with Machine Learning and Generative AI applications (e.g., deep learning, natural language processing, computer vision, pattern recognition), applied ML techniques, or using OSS frameworks (e.g., TensorFlow, PyTorch).
- Experience architecting and developing software or infrastructure for scalable, distributed systems.
- Experience in data and information management as it relates to big data trends and issues within businesses.
- Experience building and maintaining ETL pipelines.
- Experience coding with one or more programming languages (e.g., Python, Java, C/C++).
- Familiarity with cloud platforms (e.g., Google Cloud Platform).
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $123,000-$176,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Design, build, and maintain scalable data pipelines, ETL processes, and data management systems.
- Manage and optimize bug tracking and feedback classification systems. Troubleshoot technical issues related to existing data, tools, and workflows.
- Explore and integrate new Artificial Intelligence (AI) technologies to enhance user insights capabilities, identifying and recommending creative ways to improve and automate solutions.
- Understand and compare different ways to build and organize technical systems to recommend the best approach for gUP Gemini, Labs, and Research+ needs.
- Coordinate timelines, goals, and objectives for assigned project components, ensuring alignment and successful delivery. Effectively communicate technical strategies, progress, and outcomes to both technical and non-technical stakeholders.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.