Senior Software Engineer, Automated Support, gUP Engineering
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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Irvine, CA, USA; Pittsburgh, PA, USA.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in software development.
- 5 years of experience testing and launching software products.
- 5 years of experience with full stack development, across back-end such as Java, Python, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent.
- 3 years of experience with software design and architecture.
Preferred qualifications:
- Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
- 8 years of experience with data structures and algorithms.
- 3 years of experience in a technical leadership role leading project teams and setting technical direction.
- 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
About the job
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
The Scaled Solutions team within User & Products (gUP) Engineering focuses on designing, building, and maintaining technology platforms and tools that enable Google's User & Products (gUP) organization to deliver support and operations efficiently and effectively across a wide array of products and user bases. By developing these scalable platforms and services, we empower gUP to provide high-quality support experiences to millions of users and partners globally, while also improving internal operational efficiency. We collaborate closely with product management, UX, other gUP engineering teams, and various operational and product vertical teams to identify opportunities and deliver impactful, far-reaching technology solutions
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).
The US base salary range for this full-time position is $197,000-$291,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Drive the architectural vision and lead the design of complex, scalable, and reliable systems and features critical to gUP's support platforms and operational tools.
- Address the most challenging technical problems, often with ambiguous requirements, delivering innovative and robust solutions that provide significant business value.
- Lead the implementation and delivery of large-scale, multi-faceted engineering projects, ensuring high standards of code quality, testing, and operational excellence.
- Provide technical leadership and influence across multiple teams; collaborate effectively with cross-functional partners to align on technical strategy and direction.
- Mentor other engineers, foster a culture of technical excellence, and promote best practices in software development, system design, and reliability.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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